Remove the device from Windows, switch it off and on, and pair again. That fixes more problems than any clever trick. If it fails, restart the Bluetooth support service from the Services panel.
Check whether airplane mode is off and whether other devices nearby are causing interference. A crowded desk of wireless gadgets can confuse things.
If pairing still fails, reinstall the driver from Device Manager and reboot. Test with a different device to see whether the problem is your PC or the accessory.
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